Privacy Policy

Last updated: December 2024

Introduction

MEA Chyme ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our messaging platform and related services.

Information We Collect

Personal Information

• Account information (name, email address, phone number)
• Profile information and preferences
• Event-related information and team connections
• Communication data (messages, files, photos shared within the platform)

Technical Information

• Device information and identifiers
• Usage data and analytics
• Log data and crash reports
• Network information

How We Use Your Information

We use the information we collect to:

• Provide and maintain our messaging services
• Enable team communication and collaboration
• Process payments and manage your account
• Improve our services and develop new features
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• With other team members within your event groups
• With service providers who assist us in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• End-to-end encryption for messages
• Secure data storage and transmission
• Regular security audits and updates
• Access controls and authentication

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt out of certain communications
• Withdraw consent where applicable

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Services

Our platform may integrate with third-party services (such as My Event Advisor). These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

MEA Chyme is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@meachyme.com
• Phone: +1 (555) 123-4567